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6-D Troubleshooting
Problem
The unit does not work.
Cause and Remedy
�Check the settings (1-C). �Charge the battery fully (6-A). �Clean the charge contacts and charge again (6-A). �Install the battery properly (1-C, 6-A). �Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again. �Re-insert the handset battery and place the handset on the base unit. Try again. �KX-TC2000AL and KX-TC2000NZ are not designed to be used with rotary (pulse dialling) services. �You are too far from the base unit. Move closer and try again. �Place the handset on the base unit and try again. �Plug in the AC adaptor. �Extend the base unit antenna fully. �Locate the handset and the base unit away from other electrical appliances (6-B). �Move closer to the base unit. �Extend the base unit antenna fully. �Press (CH) to select a clearer channel. �The ringer volume is set to OFF. Press (RINGER) when the TALK indicator light is off (2-B).
Problem
While storing a phone number, the unit starts to ring. You cannot store a phone number in memory. You cannot redial by pressing (REDIAL). (HANDSET!LOCATOR) does not function. The RECHARGE indicator flashes or the unit beeps intermittently. You charged the battery fully, but the RECHARGE indicator flashes. The IN USE/CHARGE indicator light does not go out while charging.
Cause and Remedy
�To answer the call, press (TALK). The program will be cancelled. Store the number again. �You cannot store a number while the unit is in the talk mode. �Do not pause for over 60 seconds while storing. �If the last number dialled was more than 24 digits long, the number will not be redialled. �The handset is too far from the base unit or is engaged in an outside call. �Charge the battery fully (6-A).
An alarm tone sounds when you press (TALK).
�Clean the charge contacts and charge again (6-A). �Install a new battery (6-A). �This is normal.
Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring.
For Australia Customers Panasonic Australia operates a toll free Customer Support Centre. Please phone Panasonic on 132600 for assistance. For New Zealand Customers Panasonic New Zealand operates a toll free Customer Support Centre. Please phone 0800 Panasonic (0800 726276) for assistance.
6-E Safety Instructions
Take special care to follow the safety suggestions listed below.
Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC outlet. 3) To minimize the possibility of lighting damage when you know that a thunderstorm is coming, we recommend that you: a) Unplug the telephone line cord from the phone jack. b) Unplug the power supply cord from the AC power outlet. Installations Environment 1) Do not use this unit near liquids�for example, near a bathtub, washbowl, sink, etc. Damp environments should also be avoided. 2) The unit should be kept away from heat sources such as radiators, kitchen range, etc. It also should not be placed in rooms where the temperature is less than 5°C or greater than 40°C. 3) The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible. Placement 1) Do not place heavy objects on top of this unit. 2) Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, mechanical vibration, or shock. 3) Place the unit on a flat surface. For best performance 1) If noise prevents the conversation from being understood at the handset, approach the base unit to lessen the noise. 2) The handset should be used at the HIGH volume setting when the reception audio is difficult to hear. 3) The handset should be fully recharged on the base unit when the RECHARGE indicator flashes. 4) The handset antenna should not be touched during use because it can effect the handset�s performance. 5) The maximum calling distance may be shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO LIQUID OR ANY TYPE OF MOISTURE. When a failure occurs which results in the internal parts becoming accessible, disconnect AC adaptor immediately and return this unit to the place of purchase or service centre. If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, do not reconnect the unit to the telephone line until the fault has been repaired. If the known working phone does not operate properly, consult your telephone company. This equipment has been tested and found to comply with AS/NZS 3548:1995 limits for electromagnetic interference. Any modifications to any part of the system or to any peripherals may void the EMC compliance of the system or the peripherals. This equipment will be inoperable if mains power fails. WARNING: The earcap on the handset is magnetised and may retain metallic objects. For New Zealand Users Only The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom�s network services. WARNING NOTICE: No �111� or other calls can be made from this device during a mains power failure. This equipment shall not be set to make automatic calls to the Telecom �111� Emergency Service. �We recommend that a standard phone which can be used in the case of a power failure be connected to the telephone line at all times.
