Before Calling Service
Symptoms �Ghost� or double images No power Items to Check and Actions to follow � This may be caused by obstruction to the antenna due to high rise buildings or hills. Using a highly directional antenna may improve the picture. � Verify if the TV�s AC power cord is plugged into the mains socket. � Unplug the television, wait for 60 seconds. Then re-insert plug into the mains socket and turn on the television again. � Verify antenna connections at the bottom of the TV to see if they are properly connected to the TV. � Possible broadcast station trouble.Try another channel. � Adjust the contrast and brightness settings.Try another auto picture setting. � Verify the Closed Captions control. Some TEXT modes could block the screen. � Verify if you selected the correct AV source. � Your TV has a protective mode in case there is too much heat build-up. Verify the clearance around the vents of the device to be certain there are no blocking walls or cabinets which would limit the air flow. When displaying a High Definition signal from the YPbPr inputs or HDMI input, if necessary, you can adjust the picture position to the center of the screen with the cursor left/right or up/down buttons on the remote control.This may be needed due to slight differences in output signals from different brands and types of HD sources boxes. Note: Most High Definition receiver boxes also have picture-positioning controls in their menu systems. If the TV cursor controls run out of range before the picture is correctly positioned, the receiver box controls will need to be adjusted. � Verify if the source complies with a supported PIN.
No picture
No picture and power switched on Picture position adjustment
No photo, music or video play or in poor quality only No sound
� Increase the VOLUME. � Verify if the TV is not muted, press the mute button on the remote control. � When no signal is detected, the TV automatically switches off the sound. This is proper operation and does not indicate a malfunction. � Adjust the contrast, color, tint and brightness setting. � Select Reset AV settings in the Installation menu. � Verify the antenna connection. � Verify whether the batteries are working. Replace if necessary. � Clean the remote control sensor lens on the monitor. � Operating range between TV and the remote control should not be > 240�. � You can still use the buttons at the right side of your TV. � Verify if the remote control is in the correct mode.
Good sound but poor color or no picture Snowish picture and noise Television not responding to remote control
