SOMETHING NOT WORKING?
Problems which you can resolve yourself
Problem
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Possible cause
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The machine does not start up:
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Check that the door is firmly closed. Check that the machine is plugged in and that there is power at the socket. Check that the main fuse and the fuse in the plug has not blown. Check that the programme selector dial is positioned correctly and the ON/OFF button depressed. Check that the water tap is open. Check that water is coming out of the tap. Check that the inlet hose is not squashed or kinked. Check that the filter in the inlet hose is not blocked. Check that the door is closed. Check that the drain hose is not squashed or kinked. A programme which stops with water in drum has been selected. Check that the laundry is evenly distributed in the drum. Too much detergent or unsuitable detergent (creates too much foam) has been used. Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. Check that the drain hose is not damaged. Too little detergent or unsuitable detergent has been used. Stubborn stains have not been treated prior to washing. The correct temperature/programme was not selected. Excessive laundry load. Check that all the transit bolts and packing have been removed. Check that the machine is not resting against anything. Check that the support feet are resting firmly on the ground and that the lock nuts are securely tightened. Check that the laundry is evenly distributed in the drum. Maybe there is very little laundry in the drum.