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5.
SPARE PARTS REORDERS SSC and ASC note1 are only authorised to order spare parts listed in this manual. should be ordered through existing WRPCE system/procedures. reorders, please refer to SEC -ROE guidelines/procedures.
Spare parts
For more information on parts
Note 1
6.
Where no SSC isCONTROL WARRANTY SEAL present in the country Repairs must be controlled by the use of Warranty Seals (Part Number: 3-066-498-01, Tape/Void). Warranty Seals must be strictly controlled. All countries wishing to perform Level-1 repair on PlayStation®2, as described in this manual, must submit appropriate Warranty Seal Control procedures covering the following areas: inventory control, process, audit trail and replenishment of stock. To ensure that Warranty Seals are controlled properly, each SSC and ASC nominated member of staff who is responsible for these parts. following functions: � � � �
note1
must have a
They should carry out the
Confirm that the service centre inventory accurately represents the true stock level when reported to SCEE; To report promptly any loss due to damage, theft, defective application or unforeseen incident; This person will also be responsible for the periodic reporting to SCEE, and should maintain the local audit files to be examined by SCEE as part of a stock inventory audit. SSC and ACS note1 must re-seal all PlayStation®2 units that could not be repaired locally (Level-1 repair) before shipping the unit to SEC-ROE for Level-2/Level -3 repair. Reimbursement will not be granted for PlayStation®2 units arriving at SEC-ROE without warranty seal (even if in-warranty).
7.
REPORTING SCEE must obtain Level-1 repair information from all countries performing Level-1 repairs locally. Monthly reports will be extracted from ESQI-line, however it is imperative that PlayStation®2 is reported on a �model type� basis (e.g. C-model, D-model, etc). Information must be entered in the ESQI-line in the following format: Example: � Console SCPH-30004 type D = SCPH-30004D � Console SCPH-30004R type D = SCPH-30004RD How to identify model type: All Engineers should be able to identify consoles by Model type (e.g. "C","D","F","G"), if not, model type can be identified on the number plate on the �right bottom left hand corner� next to a number with the following format: "3 -070-933-01 D" (this last digit refers to the model typ e)
8.
REMOVAL OF STUCK DISC
IMPORTANT NOTE: PlayStation®2 unit must always be handled in ESD -safe conditions: Workbench with anti-ESD mat, connected to earth Technician should wear wrist/ankle strap, connected to any-ESD-mat
In the case, both, power and loading mechanism are active: Connect the PlayStation®2 unit to the power and switch the unit on at the back. When the red LED at the front side is blinking, push this button and the unit will switch one. Disc can be removed by pushing the eject button. In case power or loading mechanism is not active:
1. Remove tape void at backside of the unit. -5-
2. Remove HDD Bay lid at the backside of the unit.
Note 1
Where no SSC is present in the country
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