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Q: How do I set up faxing capability in Windows®? A: for Windows 98: Windows does not provide a built-in fax utility. Sony has included the Symantec® WinFax� Basic Edition software for your faxing needs. To set up WinFax Basic, click the Start button, point to Programs, and select Configure WinFax Basic Edition software. Follow the on-screen instructions to configure the fax utility. A: for Windows 2000: To fax click the Start button, point to Programs, Accessories, Communications, Fax, and then click Fax Queue. Choose the document you wish to fax. Q: How do I change the video resolution of my display? A: From the Start menu, select Settings and click Control Panel. Click the Display icon and select Settings. Move the Screen area slider to change the resolution. Q: Why does Windows lock up during shut down? A: for Windows 98: Windows may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help. From the Start menu, select Help, click the Contents tab, click Troubleshooting, and then click Windows 98 Troubleshooters. Click the subject for which you want information, and then answer the questions that are appropriate for your problem. A: for Windows 2000: Windows may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help. From the Start menu, select Help, click the Contents tab, click Troubleshooting and Maintenance, and then click Windows 2000 troubleshooters. Click the subject for which you want information, and then answer the questions that are appropriate for your problem. Q: Why is my system running slowly? A: The speed varies depending on the number of applications that are open and running. Close any applications that you are not currently using. Increasing the system memory may also help. The computer has two memory slots.
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