Warranty
The guara ntee perio d fo r this Sennheiser pro duct is 24 months from the date o f purchase. Excluded are accessory items, rechargea ble or disposable batteries that are delivered with the product; due to their characteristics these products have a sho rter service life tha t is principally dependent on the individual frequency o f use. The guarantee period starts from the date of original purchase. For this reason, we recommend that the sales receipt be retained a s proof of purchase. Without this proof (which is checked by the responsible Sennheiser service partner) you will no t be reimbursed for any repairs that are carried out. Depending on our choice, guarantee service comprises, free of charge, the remov al of ma terial and manufacturing defects through repair or replacement of either individual parts or the entire device. Inappropriate usage (e.g. operating faults, mechanical damages, incorrect operating voltage), wear and tear, fo rce majeure and defects which were known at the time of purchase are excluded from guarantee claims. The guarantee is void if the product is manipulated by no nauthorised persons or repair stations. In the case of a claim under the terms of this guara ntee, send the device, including accessories and sales receipt, to the responsible service partner. To minimise the risk of transport damage, we reco mmend that the original packaging is used. Yo ur legal rights against the seller, resulting from the contract o f sale, are no t a ffected by this guarantee. The guarantee can be claimed in all countries o utside the U.S. provided that no national la w limits our terms of guara ntee.
