Frequently asked questions This chapter lists the questions most frequently asked about the appliance. If you can�t find the answer to your question, contact the Customer Care Centre in your country. Question Why does the iron stay cold, although I have plugged it in? Answer There may be a connection problem. Check the mains cord, the plug and the wall socket.
The temperature control may have been set to the lowest position. Set the temperature control to the required position. Why doesn�t the iron produce any steam? There may not be enough water in the water tank. Fill the water tank (see chapter �Preparing for use�). The steam control may have been set to position O (no steam). Set the steam control to position \. Why doesn�t The iron may not be hot enough. the iron Wait until the iron has reached the set produce any temperature. steam?/Why do water droplets drips onto the fabric? The temperature control may have been set to setting 2 or lower. Steam ironing is not possible at this temperature setting. Set the temperature control to setting 3. The iron voltage may have been set to 120v while the main power supply is 240v. Set the dual voltage selector to 240v. Why doesn�t the iron produce a steam boost? Why does water drip from the soleplate after the iron has cooled down or has been stored? The steam boost function may have been used too often within a very short period. Continue ironing and wait a while before using the steam boost function again. The iron may have been stored horizontally with water still left in the water tank. Empty the water tank and set the steam control to position O (no steam) after use.