Troubleshooting
This chapter summarises the most common problems you could encounter with your iron. Please read the different sections for more details. If you are unable to solve the problem, contact the Customer Care Centre in your country.
Problem The iron is plugged in but the soleplate is cold.
Possible cause(s) There is a connection problem. The safety shut-off function has switched the iron off. The temperature dial has been set to MIN.
Solution(s) Check the mains cord, the plug and the wall socket. Move the iron slightly to deactivate the safety shutoff function. The iron will start heating up again. Set the temperature dial to the required temperature. Fill the water tank (see chapter 'Preparing for use'). Set the steam control to position q or w (see chapter 'Using the appliance'). Set the temperature dial to a temperature suitable for steam ironing (2 to MAX). Put the iron on its heel and wait until the temperature light has gone out before you start ironing.
The iron does not produce There is not enough any steam. water in the water tank. The steam control has been set to position O.
The iron is not hot enough.
The extra-steam function does not work (GC1530/GC1520 only).
The steam control has not Press and hold the steam been pressed long control for a maximum of enough. 5 seconds. The extra-steam function has been used too often in a short period. The iron is not hot enough. Wait at least 1 minute before using the extrasteam function again. Set the temperature control dial to a temperature between 3 and MAX. Put the iron on its heel and wait until the temperature light has gone out. Fill the water tank (see chapter 'Preparing for use'). Set the temperature dial to a temperature between 3 and MAX. Put the iron on its heel and wait until the temperature light has gone out. Wait at least 1 minute before using the extrasteam function again (see chapter 'Features'). Fill the water tank (see chapter 'Preparing for use'). Use the Calc-Clean function one or more times (see chapter 'Cleaning and maintenance'). Set the temperature dial to a temperature suitable for steam ironing (2 to MAX). Put the iron on its heel and wait until the temperature light has gone out before you start ironing. Empty the water tank and set the steam control to position O before storing the iron (see chapter 'Storage'). Place the iron on its heel.
There is not enough water in the water tank. Water leaks from the The iron is not hot soleplate when the extra- enough. steam function (GC1530/GC1520 only) is being used. The extra-steam function has been used too often in a short period. The spray function does not work. There is not enough water in the water tank.
Flakes and impurities come You have been using hard out of the soleplate during water, which has caused ironing. scale flakes to develop inside the soleplate. Water leaks from the soleplate during ironing. The iron is not hot enough.
Water leaks from the soleplate while the iron is cooling down or after it has been stored.
The iron has been put in horizontal position while there is still water in the water tank.
