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Troubleshooting guide
Picture
Picture distorted. No picture. �Some distortion is normal during SEARCH. �Ensure that the equipment is connected properly. �Make sure the television is on. �Ensure the television�s video input setting (e.g., VIDEO 1) is correct. �Go to the Video menu in the SETUP screen, and change �TV Aspect� to suit your television. You may also need to change the screen mode on the television itself. �Ensure that the unit is connected directly to the television, and is not connected through a video cassette recorder. �The 4:3 TV ZOOM function is on. �Check the settings in the On-Screen Menu Icons� Video menu. �The unit and television are using different video systems. \For\the\Middle\East,\South\Africa,\Australia\and\N.Z.\ Use a multi-system or PAL television. \For\others\ Use a multi-system or NTSC television. Page � 6 � � 7, 16 � 10 15 �
The picture shown on the television is not normal. (The sides of the picture are cut off or black bands appear at the top and bottom of the screen.) Picture quality is poor. The SETUP menus and other screens shown on the television are displayed incorrectly. Colors appear faded.
Unit displays
�NO PLAY� �CHECK DISC� �H��� �� stands for a number. �You inserted a disc the unit cannot play; insert one it can. �Disc is dirty. Wipe the disc clean. �Trouble is likely to have occurred. The number following �H� depends on the status of the unit. Reset procedure: Press [POWER �] to switch the unit to the standby mode and then back to ON. Alternatively, press [POWER �] to switch the unit to the standby mode, disconnect the AC power supply cord, and then reconnect it. �If the service numbers fail to clear, note the service number and contact a qualified service person. �You haven�t inserted a disc; insert one. �You haven�t inserted the disc correctly; insert it correctly. 5 � �
� � 8
�NO DISC�
Reference
Television displays
No on-screen display. On-Screen Menu Icons not displayed or only partially displayed on the television. The disc�s menu is displayed in a different language. �Go to Display in the SETUP menus, and select �On� for �On-Screen Messages�. �Press [3, 4] while the rightmost icon is highlighted to move them down. 16 14
�Go to Disc in the SETUP menus, and select the preferred language for �Menus�.
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Glossary
Bitstream
This is the digital form of multiple channel audio data (e.g., 5.1 channel) before it is decoded into its various channels.
Frame still and field still
Frames are the still pictures that go together to make a moving picture. There are about 30 frames shown each second. One frame is made up of two fields. A regular television shows these fields one after the other to create frames. A still is shown when you pause a moving picture. A frame still is made up of two alternating fields, so the picture may appear blurred, but overall quality is high. A field still is not blurred, but it has only half the information of a frame still so picture quality is lower.
Decoder
A decoder restores the coded audio signals on DVDs to normal. This is called decoding.
Dolby Digital
This is a method of coding digital signals developed by Dolby Laboratories. Apart from stereo (2-channel) audio, these signals can also be 5.1channel audio. A large amount of audio information can be recorded on one disc using this method.
I/P/B
MPEG 2, the video compression standard adopted for use with DVDVideo, codes frames using these 3 picture types. I: Intra coded picture (I-picture) This is the standard picture and is a complete picture in itself. This means it has the best picture quality and is the best to use when adjusting the picture. P: Predictive coded picture (P-picture) This picture is calculated based on past I or P-pictures. B: Bidirectionally-predictive coded picture (B-picture) This picture is calculated by comparing past and future I and P-pictures so it has the lowest volume of information.
Dolby Pro Logic
A surround system where a 4-channel audio track is recorded as 2 channels and then is restored to 4 channels for play. The surround channel is monaural and can reproduce up to 7 kHz.
DTS (Digital Theater Systems)
This surround system is used in many movie theaters around the world. There is good separation between the channels, so realistic sound effects are possible.
Dynamic range
Dynamic range is the difference between the lowest level of sound that can be heard above the noise of the equipment and the highest level of sound before distortion occurs.
Linear PCM (pulse code modulation)
These are uncompressed digital signals, similar to those found on CDs.
Playback control (PBC)
If a Video CD has playback control, you can select scenes and information with menus (called menu play in these instructions).
RQT6236
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