SONY DSR45P
Manual de Servicio

DSR-45/45P

Troubleshooting

Chapter7

Symptom EE pictures and EE sound are not output.

Cause/Remedy � EE/PB SEL on the DISPLAY SET menu is set to PB. t Set EE/PB SEL to EE. � The setting of the INPUT SELECT selector does not match the signal input. t Set the selector according to the signal input. � A damaged tape is loaded. t Remove the cassette and insert another one. � The video heads are dirty. t Clean the video heads using the supplied cleaning cassette. Check the STOP/CAUTION No. and the warning messages displayed on the LCD monitor. Take the appropriate action (See page 72 (GB)). You are trying to dub the sound onto a DV-formatted tape. t Sounds can be dubbed only onto a DVCAM-formatted tape (recorded) in the 32 kHz audio mode (4-channel). If the unit detects the following, audio dubbing will automatically abort, an alarm message will be superimposed on the LCD monitor and on an external monitor. � A blank portion � A section recorded in other than 32 kHz audio mode (4-channel)

The audio is noisy.

Chapter 7 Maintenance

Maintenance

Duplication does not function. Audio dubbing cannot be done. Audio dubbing is interrupted.

Troubleshooting
Please check the following before contacting your Sony dealer.
Symptom The power cannot be turned on. The unit will not operate even if the power has been turned on. Cause/Remedy � The AC power cord is disconnected. t Connect the AC power cord. � The REMOTE/LOCAL switch is set to REMOTE. t Set the switch to LOCAL. � The REMOTE/LOCAL switch is set to REMOTE. t Set the switch to LOCAL. � Moisture condensation has occurred. t Turn off the power, disconnect the AC power cord. Reconnect the AC power cord after about one minute and turn on the power. Then if there is a cassette in the unit, remove the cassette and leave it for more than one hour. � The cassette is not inserted straight. t Eject and reinsert it straight. � There is moisture condensation on the head drum. t With the unit powered on, wait more than one hour. � The cassette is not inserted straight. t Eject and reinsert it straight. � Another cassette has been loaded already. t Remove the cassette and insert the one you want to load. � The cassette compartment is closed. t Press the EJECT button to open the compartment. This is not a malfunction. t This unit ejects the cassette slowly to protect the tape. While the cassette is being ejected, the q (cassette) indicator flashes. The video heads are dirty. t Clean the video heads using the supplied cleaning cassette. � A damaged tape is loaded. t Remove the cassette and insert another one. � The video heads are dirty. t Clean the video heads using the supplied cleaning cassette. � You have tried to make the unit play back a tape recorded in the LP mode of the DV format. t This unit can play back only tapes recorded in the DVCAM format or in the SP mode of the DV format. A tape recorded in the LP mode of the DV format cannot be played back on this unit. No picture via the DV jack. � Reconnect the i.LINK cable (DV cable) (not supplied). � The INPUT SELECT selector is set to a position other than DV. t Set the selector to DV.
Chapter 7 Maintenance

A menu item is not available.

� A portion recorded in other than DVCAM format � The REMOTE/LOCAL switch is set to REMOTE. t First, set the switch to LOCAL, then adjust the menu. � If you have set REC MODE on the VTR SET menu to DV SP, some menu items will be disabled. t Set REC MODE on the VTR SET menu to DVCAM (See page 90 (GB)). � Some menu items are only available in the EE mode or playback mode. t Set the unit to the EE mode or playback mode. � Some items on the TC/UB SET menu are available only if you have set TC MAKE to PRESET. t Set TC MAKE to PRESET (See page 61 (GB)). � Some items on the VIDEO SET menu are available only if EXT SYNC is set to ON and the reference video signals are being input. t For details, see page 86 (GB). � Some menu items are not available when the REC/SAVE switch on the cassette inside the unit has been set to SAVE. t Set the switch to REC.

Some menu item settings change accidentally.

You have pulled out the plug of the power cord from an AC outlet or the unit while adjusting the menu or the brightness of the LCD monitor. t Adjust the menu again. To prevent this incident recurring, do not pull out the plug while adjusting the menu or the brightness of the LCD monitor.

The cassette cannot be inserted.

The unit operates by itself.

COMMANDER on the OTHERS menu is set to WIRELESS and a Sony Remote Commander whose command mode is set to VTR4 is operated near the unit. t Set COMMANDER to CONTROL S. The setting of COMMANDER on the OTHERS menu is not appropriate. t Change the setting of COMMANDER according to the device used. On the Remote Control Unit, press the PLAY button while holding the REC button down.

It takes time to eject the cassette. No picture. Noise appears on the screen.

The Remote Commander or the Remote Control Unit does not function. Even though the settings on this unit are correct, you cannot make the unit record using the Remote Control Unit (DSRM-20, not supplied). menu is set to EXTERNAL, the time code of the input DV signal is not recorded.

Even though DV IN TC on the TC/UB SET � REC MODE on the VTR SET menu is set to DV SP. t Set REC MODE to DVCAM. � The DV signal output from the digital non-linear editing controller does not include a time code. t Confirm that the editing software you are using is capable of outputting of a time code. � The INPUT SELECT selector is not set to DV. t Set it to DV. The edit timing is not accurate. You have not adjusted the edit timing yet. t Adjust the edit timing (See page 56 (GB)).

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Troubleshooting

Symptom The edit timing with the DV connection is not accurate. After playing at 1/10 of normal speed in forward or reverse for more than one minute, normal playback forward starts.

Cause/Remedy Editing accuracy with the DV connection is not guaranteed. To protect a tape, the unit is set to start normal playback after playing at 1/10 of normal speed in forward or reverse for more than one minute. Play back the tape at 1/3 of normal speed.

Symptom When you set the INPUT LEVEL selector: � You do not know how to adjust the input level. � The recorded level is too low. � The recorded sound is distorted.

Cause/Remedy Confirm the level of the sound output from the player by referring to the player�s instruction manual. According to that output level, set the INPUT LEVEL selector on the rear panel of this unit so as to obtain an optimum level. If you are not clear about the player�s output level, try the following procedure. 1 Specify the output level by types of audio output connectors available on the player. � If the player is equipped with phono jacks: Set the INPUT LEVEL selector to �10. � If the player is equipped with XLR connectors: Set the INPUT LEVEL selector to +4 or �2. 2 Set the AUDIO INPUT switch on the front panel to MANU and adjust the AUDIO REC LEVEL control knobs to a median value. Then, play back the tape which you intend to use for playback. When the playback audio level is at its maximum, if the audio levels meters exceed 0 dB, set the INPUT LEVEL selector to the lower step (+4 or �2) or turn the AUDIO REC LEVEL control knobs to adjust the recording level. The recorded sound at the portion where the meters exceed 0 dB will be distorted. � The INPUT SELECT selector is set to a setting other than DV. t Set it to DV. � The editing controller or the editing software is not compatible with this unit. t Refer to the instruction manuals of the controller or the software and consult their manufacturers. � Set FF/REW SPD on the VTR SET menu to SHUTTLEMAX. If this item has been set to FF/REW, some editing controllers that are not compatible with the rewinding / fast-forwarding speeds of this unit may not be able to locate an editing point. � If the tape has a portion where the time code is not continuous or is not recorded, an editing point may not be located. � This unit only can edit using the time code. If you choose to edit using the CTL signal, it may not be possible to locate an editing point. � If you use a PAL formatted tape in the DSR-45 (or use an NTSC formatted tape in the DSR-45P) or a tape with both NTSC and PAL color system recordings, it may not be possible to locate an editing point accurately.

Playback pause mode is released and the To protect the tape, the unit is set to go into the stop mode after the playback unit goes into the stop mode. pause mode continues for a certain period. t Set FROM STILL on the VTR SET menu to STEP FWD. If you do so, the tape will forward by one frame for each time interval set in STILL TIME. Playback pause mode is released and the tape forwards by one frame for each preset time interval. To protect the tape, the unit is set to forward the tape by one frame after the playback pause mode continues for a certain period. t Set FROM STILL on the VTR SET menu to STOP. If you do so, the unit will go into the stop mode after the playback pause mode continues for the interval set in STILL TIME.

After the unit has been left in the stop AUTO STBY on the OTHERS menu is set to ENABLE. t Set AUTO STBY to mode and no key operations have been DISABLE. attempted for more than one hour, the unit goes into the standby mode (the unit�s power turns off). The pause mode of recording, audio dubbing, or duplicating is released automatically. To protect the tape and the video heads, the unit goes into the stop mode after the pause mode of recording, audio dubbing, or duplicating continues for more than five minutes.

The unit does not function as part of a digital non-linear editing system.

When the tape is rewound to its beginning, � The TIMER selector is set to REPEAT. t Set the TIMER selector to OFF. the playback automatically starts. � You pressed the PLAY button while holding the REW button down. t If you do this, the unit rewinds the tape to its beginning and begins playback (See page 16 (GB)). During playback, the unit starts rewinding suddenly. When the tape reaches its end, rewinding starts automatically. Whenever you connect the unit to an AC outlet, the unit automatically starts recording. Even though the REMOTE/LOCAL switch is set to REMOTE, the unit starts recording/playback by itself. The TIMER selector is set to REPEAT. t When the TIMER selector is set to REPEAT, the unit starts rewinding at the moment when a signal for index search or a blank portion is detected. Set the TIMER selector to OFF. The TIMER selector is set to REPEAT. t When the TIMER selector is set to REPEAT, the unit starts rewinding at the moment when the end of the tape is detected. Set the TIMER selector to OFF. The TIMER selector is set to REC. t When the TIMER selector is set to REC, the unit starts recording whenever the power is connected. Set the TIMER selector to OFF. � The TIMER selector is set to REPEAT or REC. t The TIMER selector setting has a higher priority than the REMOTE/LOCAL switch setting. Set the TIMER selector to OFF. � When LOCAL ENBL on the REMOTE menu is set to other than NO KEY and COMMANDER on the OTHERS menu is set to WIRELESS, the unit responds to signals from the Remote Commander even though the REMOTE/LOCAL switch is set to REMOTE. t Change the setting of LOCAL ENBL or COMMANDER. The unit automatically goes into the playback pause mode when the tape reaches its beginning or its end. When the remote selector is set to RS-422A and the REMOTE/LOCAL switch is set to REMOTE, the unit automatically goes into the playback pause mode when the tape reaches its beginning or its end. (This action is required when you control the unit using a device connected to the RS-422A connector.) If you do not intend to control the unit from an external device (i.e., do not intend to use the unit in an editing system), set the remote selector to other than RS422A. � AC ON MODE on the OTHERS menu is set to POWER ON. t set AC ON MODE to STBY. � There is a cassette inside the unit and the TIMER selector is set to REPEAT or REC. t Set the TIMER selector to OFF.

An editing point cannot be located using an editing controller connected to the RS422A connector.

The unit cannot be operated using a The setting of the remote selector is not appropriate. t Set the remote selector device connected to one of the connectors according to the connector you are using. If the unit cannot be operated even in the remote control section. though the remote selector is set appropriately, press the RESET button located on the bottom of the unit. However, if you do this, the time set in the internal clock and the time code of the FREE RUN setting will be initialized. No picture on the LCD monitor. The CHARACTER DISPLAY (LCD) selector has been set to ON (BLACK BACK). t Set it to ON.

Whenever you connect the unit to an AC outlet, the unit turns on automatically.

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