Troubleshooting (cont'd)
NOISE
Frequent cycling off and on of oven. Cracking or popping sound Normal Normal To maintain a temperature for baking, the oven cycles on and off. Wet cooking utensils or possible spillage.
APPEARANCE
Scratches Gritty dirt or rough surface on cooking utensils Shiny scratches Use recommended smoothtop cleaner conditioner. May be a metal mark. Make sure surface is cool. Use a safety scraper to carefully scrape off the mark. Apply smoothtop cleaner conditioner and gently rub with nonabrasive nylon pad. Use recommended smoothtop cleaner conditioner to remove dirt from smoothtop. Make sure surface is cool. Put a small amount of white vinegar on the spot and let sit for a few minutes. Rub with nonabrasive nylon pad. Wipe off any excess with damp paper towel. Warm slightly and remove with safety scraper. Use recommended cleaner conditioner to remove build up and dirt from smoothtop.
Discoloration
Dirt Water spots/marks
Hot sugar or plastic melted to surface Pattern fading/wearing off