Before Calling for Service
Problem
Surface burner does not ignite.
Check
Burner should ignite within 4 seconds. If burner does not ignite within 4 seconds turn control knob to OFF position and follow directions in �Cleaning Surface Burners� section. Check for clogged ignition ports. Check for extinguished pilot flames. If burner still does not ignite in 4 seconds, contact an authorized servicer.
Surface burner �pops� when turned off.
Normal condition. If a surface burner is quickly turned from HI to OFF, the surface burner may �pop�. This sound is known as the sound of extinction. Within range industry, extinction �pop� commonly occurs when using LP/Propane or Butane gas. To avoid �pop�, slowly turn burner control knob to OFF position. Check for extinguished pilot flames. Check control for proper setting.
Oven does not heat.
Oven temperature is not accurate.
Store purchased oven thermometers do not measure oven temperature accurately. An accurate thermometer is necessary to calibrate oven. Check for blocked heat vents. Aluminum foil alters oven temperature. Oven bottom may not be in correctly. Oven thermostat capillary bulb in top part of oven cavity may be touching side of oven cavity or coated with food or cleaner. Clean or adjust clip to hold bulb away from oven wall. Change oven temperature through oven temperature knob. See �Adjusting Factory Set Baking Temperature� section.
Oven cycles on and off.
This condition is normal when baking or roasting. To maintain a temperature for baking, oven cycles on and off. The temperature may vary up to 25°F higher or lower than the oven temperature set on the control. Minor smoking is normal first few times oven is used.
The oven smokes the first few times it is turned on. Rangetop is warm during use.
Normal condition. Area between front and rear burners can be hot because of pilot flame. Check to see if pan is flat. See �Cooking Utensils� section.
