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How to service
How to service
Strategy The speaker is to be serviced in the customer�s home. The static�protective �eld service kit must always be used when the product is disassembled or modules are being handled. The repair involves replacement of modules or speaker units, which are supplied in the Back-up suite case. The replaced modules must be returned for repair at Bang & Olufsen, Module Repair Department. Fault description must be returned with the replaced modules. Use the Module Repair form or the form in the Retail Order System, Exchange Module. Preparations before service Fault explanation and demonstration Before troubleshooting is initiated, let the customer demonstrate the fault, if possible. Recommended tools for service White gloves. Soft lint-free cloth. Handling and cleaning Static electricity STATIC ELECTRICITY MAY DESTROY THE PRODUCT Static electricity may damage the speaker. Static-protective �eld service kit. A static-protective �eld service kit must always be used when the product is disassembled or modules are being handled. Follow the instructions in the Service Manual and use the ESD-mat for both old and new modules. Please note: When mains voltage on the product is required, remove the connection between the product and the ESD-mat. The modules must always be connected to the static-protective �eld service kit or placed in an ESD-proof bag. Symbol of safety components When replacing components with this symbol, the same type has to be used, also the same value for ohm and watt. The new component is to be mounted in the same way as the replaced one. Cleaning Please refer to the chapter �Final check after repair� or use the User�s guide.
ESD
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