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Troubleshooting Guide
Tips and advice
� Arrange crockery so that items do not touch each other. Arrange large crockery in the lower rack and smaller crockery in the upper rack. Load cups at an angle to facilitate water drainage. Generally speaking, place cutlery in the basket with the handles positioned downwards, but ensure that any sharp knives and forks that might cause injury are placed in the basket with the handles positioned upwards. � Make sure the water jet can reach all loaded items and that the spray arms turn freely. If a fault occurs, before contacting our After-Sales Service, make the following checks to try and remedy the problem: The dishwasher is not working: � Is the plug properly inserted in the wall socket? � � � � � � Is there a power failure? Is the dishwasher switched on? Has the Start button been pressed? Has the delayed start timer been set (if fitted)? Is the water supply tap on? Is the flow of water obstructed by impurities? If so, close the water supply tap, detach the water hose and clean the filter. Then re-connect the water hose to the tap and open the water tap once again. Are the filters clogged? (See �Care and Maintenance� chapter in the user instructions). Is the door closed properly? Is a fault indicated? (The Start indicator lamp flashes). Start the programme again from the beginning: press the Start button for about 5 seconds, until the Start indicator lamp switches off. Select a new programme and press the Start button. � � � � Before starting a wash programme, make sure that the spray arms can turn freely and are not impeded by crockery or cutlery. Only switch off the dishwasher once the �Start� indicator lamp has switched off. If the dishwasher is switched off during a wash cycle, when switched on again it will resume the cycle from where it was interrupted without having to start it again. � � Crockery still dirty after washing: � Was the crockery loaded properly? � Crockery must be loaded facing downwards; this is important, especially for large items of crockery. � � The water jets must spray the entire surface of all items. Make sure that crockery and cutlery are arranged properly. Have you selected the correct programme? Did you use too much or too little detergent? (The use of poor quality detergents may result in less effective washing). Are the filters clogged or incorrectly assembled? (See �Care and Maintenance� chapter in the user instructions). Are the spray arms blocked or the nozzles clogged? (See �Care and Maintenance� chapter in the user instructions). Is the lower spray arm correctly fitted? Is the salt container cap (water softening system) screwed down? Marked crockery: � Is the water hardness level selector not properly adjusted? See (�Filling the salt container� in the user instructions). � Is the salt container empty? (See �Filling the salt container� in the user instructions). � Was insufficient detergent used? (See �Filling the detergent dispenser� in the user instructions). Marked glasses and cutlery: � Was too much rinse aid used? (See �Filling the rinse aid dispenser� in the user instructions). Note: with some models, when the Start button is pressed a pre-wash cycle precedes the actual wash programme; this regenerates the water softening system.
AFTER-SALES SERVICE
If after carrying out the above checks the malfunction persists or appears again, turn the appliance off and turn off the water supply tap, then call our After-Sales Service (see guarantee). Please specify: � � � The nature of the fault. The appliance type and model. The service code (the number after the word Service on the adhesive rating plate) inside the door on the right-hand side.
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Important
� � Fill the detergent dispenser and check the salt and rinse aid level. Do not use the appliance for items not suitable for washing in a dishwasher, for example: wooden items, aluminium, plastic utensils, tin, hand-decorated � � crockery (unglazed), silver cutlery. Do not put liquid fat in the dishwasher (e.g. oil used for frying) or candle wax. If a fault occurs or you wish to change the current programme, press the �START� button for about 5 seconds until the Start indicator lamp switches off. If regeneration salt is to be added, immediately start a wash programme in order to eliminate any residual salt (rinsing alone is not sufficient). Sometimes even though the regeneration salt container has been filled, the corresponding indicator lamp (if fitted) will light up during the first wash cycle after filling with salt.
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Your full address and telephone number.
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Please read the user instructions carefully.
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